Privacy Policy

Nautical Bowls | Last Updated: May 14, 2026

1. Introduction

This Privacy Policy describes how Nautical Bowls (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website, make a purchase, or interact with us in other ways, including when you sign up to receive SMS/text message communications.

By using our website or providing your phone number for SMS communications, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, phone number, and billing/shipping address
  • Payment information (processed securely through our payment provider)
  • Order history and purchase preferences
  • Communications you send us
  • SMS opt-in consent status and preferences

We also collect certain information automatically when you use our website, including through cookies and similar tracking technologies (described further in Section 7 below).

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send transactional communications (order confirmations, shipping updates)
  • Send promotional SMS/text messages if you have opted in
  • Send SMS cart reminder messages if you have opted in and abandoned a cart
  • Respond to your questions and requests
  • Improve our website and services
  • Comply with legal obligations

4. SMS / Text Message Communications

If you opt in to receive SMS messages from Nautical Bowls, you consent to receive text messages including promotional offers, order updates, and cart reminders. Message and data rates may apply. Message frequency varies.

Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message we send. After opting out, you will receive one final confirmation message. For help, reply HELP or contact us at [email protected].

5. Sharing of Your Information

Data Sharing — SMS Consent: We do not sell, rent, lease, or share your phone number or SMS opt-in consent status with third parties for their own marketing purposes. Your consent to receive SMS messages from Nautical Bowls will not be shared with any third party except as necessary to operate our SMS program (e.g., our SMS service provider, Klaviyo) or as required by law. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We may share your information with trusted third-party service providers who assist us in operating our website and providing our services, subject to confidentiality obligations. We may also disclose your information when required by law or to protect the rights, property, or safety of Nautical Bowls, our customers, or the public.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you opt out of SMS communications, we will retain a record of your opt-out to ensure we do not contact you again.

7. Cookies, Tracking Technologies & Cart Reminders

Tracking Technology Disclosure: Our website uses cookies, web beacons, pixels, webhooks, and similar tracking technologies to enhance your browsing experience and to power certain features of our service, including SMS cart reminders.

Specifically, we use tracking technology to:

  • Identify when you have added items to your shopping cart and not completed a purchase
  • Capture and temporarily store cart contents so we can send you an SMS reminder (if you have opted in to SMS communications)
  • Associate your cart activity with your phone number in order to send relevant cart reminder text messages
  • Measure the effectiveness of our SMS campaigns

When you opt in to SMS communications and browse our website, our technology may capture your cart activity, store it securely, and transmit relevant data to our SMS service provider (Klaviyo) solely for the purpose of sending you cart reminder messages. This data is not sold or shared for any other purpose.

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

8. Your Privacy Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt out of the sale of personal information. We do not sell personal information.

To exercise any of your rights, please contact us at [email protected].

9. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is completely secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new “Last Updated” date. Your continued use of our website or SMS communications after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Nautical BowlsEmail: [email protected]: nauticalbowls.com